Make The Most of Your Clicks

Sam Sim – Guppy Media

Its crucial that at least for performance / direct response based marketing, that you adequately and thoroughly manage your overall click to conversion rates and EPC.  Oftentimes, advertisers and networks have a tendency to get frustrated when there are substantial clicks within a certain time period but the actual conversion rate of the CPA paying campaign is minimal.  In many cases, normally I would shut off all campaigns that retain an average EPC of less than at least $.05 per click.  In these cases, several revenue generating opportunities could and do exist.  Here are a few tips to ensure that you are maximizing your revenue and overall ECPM by taking advantage of all of the monetization options around the click.

1.       International redirects

a.       Always look up the geo’s and country IP’s of the primary traffic and do a look up by top 20 geos.  Im sure you’ll be surprised to learn that in many cases and even unintentionally, International traffic is delivered a domestic (Tier 1) campaign.  In this case, you will want to have a proper click redirect solution in place.  The proper solution should geo-rotate to appropriate campaign to match the region of which geo’s the traffic is being referred from.  This of course, ensures you are monetizing all geo clicks coming in to a geo targeted campaign

2.       Unresolved or error pages

a.       In many cases, many geo targeted campaigns also maintain IP filters and frequency caps.  These parameters are placed within campaigns (particularly characteristic of download campaigns), to essentially protect from fraud (IP and script fraud).  On unresolved or error pages, you will always want to be prepared to automatically show a redirect offer which is comparable in conversion method as well as payout to the original, source campaign.  This solution should start to lift revenue immediately

3.       Mobile optimizing campaigns

a.       These days, when I take a snapshot of the traffic types that are hitting our current download campaigns, at least 20-30% of total traffic is now being referred by Smartphone and mobile devices.  What this means then is that if your campaigns are not designed to be Smartphone browser / mobile optimized, then will not resolve correctly when being accessed by mobile devices.  Hence, there is a loss of conversion.  Many modern day tracking solutions (i.e. Linktrust) now offer an option to turn on a mobile setting.  This setting enables campaigns to automatically revert to mobile optimized pages, when mobile devices try to access them.

I hope that you can apply some of these tactics and principles, presuming you haven’t already.  It is a direct result of implementing these variables, that Guppy has a seen a significant lift in overall ECPM’s, based on the same click volume being delivered.  It is important to ensure that you are monetizing your redirected clicks in with all facets possible.

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Diversify Your Mobile Media Buys

With the exponential growth of mobile advertising, it’s important to ensure that as media buyers we are diversifying our mobile buys across all facets of mobile media. With the current growth pace of 80 percent [annually?], it’s even more crucial now to consider mobile advertising as one of your primary sources of ad inventory. In fact, a new report by eMarketer estimates that mobile ad spending reached $1.45 billion in 2011, up from $769.6 million in 2010. The following are several major mobile publishing outlets that media buyers can take advantage of:

1) Incentivized offer walls: Mobile offer walls (e.g., Tapjoy) are high-volume ways of drawing eyeballs to your app or smartphone-optimized campaign. However, ensure that you are measuring metrics, as the incentivized motivation could lead to much higher churn and uninstall rates of your campaigns.

2) Third-party app marketplaces: Please note that this is relevant to the Android operating system (OS) only. Since Android is an open OS, they have to allow for third-party marketplaces like GetJar, for example, to openly compete with Google Play.

3) Mobile display inventory: You can always purchase banner inventory within the device (e.g., Jumptap), as well as in app display inventory.  Chartboost is a good example of a company that powers interstitial ad inventory between app stages and levels.  The only caveat to buying mobile display is that these platforms typically charge on a cost-per-click (CPC) basis, so it will be very important as a savvy media buyer to understand your underlying pay-per-install (PPI) target, as well as your effective cost-per-install (CPI) target.

These are just a few of the many ways to currently monetize on smartphones. I’m certain there will be an influx of new and creative ways to both monetize your apps and campaigns, as well as advertise your products in creative and novel fashions. I encourage you to take advantage of mobile media buying if you haven’t already or are considering it, and to also ensure again that you are diversifying your buys. It’s vital to find your niche in mobile media in order to secure your spot in this burgeoning market segment.

Sam Sim is co-founder of Guppy Media and is an online and mobile media veteran with more than 10 years of direct-response and interactive-advertising experience.

Established in 2004, Guppy Games and Guppy Media are the premier online, mobile and social media agencies and developers with a presence in more than 50 countries, as well as hundreds of direct relationships both on the supply and demand side of direct-response marketing as a whole.

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Always Ensure Proper Disclosure Before Downloading

Before downloading any free web application, users must ensure that proper disclosure is always provided before proceeding.  Oftentimes, I believe that download campaigns are mistakenly labeled as “adware” and therefore maintain a malicious stigma.  When, in actuality, many download campaigns are actually very safe and virus free, particularly if proper disclosure is given.  Albeit in cases where more cleaner downloads may be detected by AV scanners, its always critical to view at minimum, the following: a) full consent and opt in procedure b) option to opt out and uninstall c) clear user installation flow and finally and most importantly d) clear and transparent instructions on how to uninstall.

Downloadable campaigns and / or campaigns which convert on download or install, are getting a bad rap and at most times this is more an issue of misperception.  Certainly, there are clearly nefarious downloads that are out there, without question.  In particular, those downloadable campaigns that give no disclosure should be avoided first and foremost.  By disclosure we mean that the prospective user that is attempting to download, must be presented with clear and concise disclosure which clearly outlines what the user will be installing exactly on their PC, upon giving consent.

As many downloadable campaigns are often monetized with search providers and various search feeds including Google, Bing, Ask and Infospace as few examples, all of these search providers will of course relay their disclosure requirements and distributors must adhere to these standards before any packaged.  In most cases, some search providers for example, will allow for a pre-check on the terms.  Normally, with a pre-check option and with the user is given consent to proceed the package, will then do either one or all of the following actions, upon clicking “next”:

  • Reset search homepage to the new search provider
  • Reset the default search or DNS
  • Install or attach the new search providers toolbar

In many cases, Google, Bing, Ask or Yahoo’s brand may not be particularly associated with the toolbar that is being installed with the overall package.  This is essentially the result of their many distribution providers that currently leverage the partner’s brands as a white label and or private brand.  One good example of this would be Conduit, www.conduit.com .  This distribution provider will then either power their toolbar with one of these four search providers (in US case, this could be either Google, Bing, Ask, Yahoo, Yandex, Baidu, Blekko, etc.). as their exclusive searchfeed provider.  In many cases, white label toolbar distributors will also blend these various searchfeeds, creating one unified feed as a blend, or a “metafeed”.  When in doubt, you can always check the privacy policy or terms of use to validate which actual core search provider is actually powering the branded toolbar.

Overall, downloads do not have to be nefarious and harmful, particularly, if the user has given consent to install a search toolbar (most likely tethered to some free anchor or “hook” product, like a game or free utility).  Users will also want to ensure that clear and recognizable brands are shown are at least made available with a fully transparent and visible link to both the terms of use and privacy policy.  This is true even in cases of white label or branded toolbars and brower helper objects.  Its always smart really prudent and smart to walk through the entire installation process of a download before automatically labeling it as a “adware”.  In the end, its really the major search feed providers that depend on bundle distributors for core and widespread distribution of their searchfeed.  This is true of course, if done in an openly transparent and compliant manner.

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Introducing the Bubblegum Network

Recently, Guppy just launched and announced the “Bubblegum Network” as a new business unit and brand under the Guppy umbrella. To clarify, Bubblegum Network is a network which is optimized, developed and designed specifically for the following traffic sectors and categories: points and rewards based incent, virtual currency as well as content gateways or content unlocking. Our campaigns available on Bubblegum Network are designed specifically with these particular channels in mind. There are several key advantages and differentiators for campaigns on Bubblegum Network. For example, in many cases, many campaigns albeit are “approved” to publish on incentivized traffic sources, may not necessarily have the means to detect script, pixel or image fraud. All of our campaigns will either have a fraud prevention mechanism already built in, or all external campaigns are all pre-screened and verified that fraud prevention mechanisms have some type of filtering system enabled. What this means from a publisher perspective, is that we can ensure a no charge back policy, since again; any fraudulent traffic is already filtered real time. Secondly, all campaigns have already been price adjusted for incentivized and virtual currency metrics, based on historic metrics. The benefit, to you the publisher, is that price reductions and prorated payout decreases, have also been eliminated. Finally, all campaigns are tested for yield, retention and overall LTV based on the specific category and media of your publishing type. Bubblegum only takes the top 10-15% of all campaigns that have brought in to the Bubblegum Network from a yield perspective as well.
As an advertiser, by providing submitting your campaigns for approval on Bubblegum, you can be assured that the following criteria has been implemented with our publishing channels, before our publishing team can even provide them to our publishers:
1. All publishers receive at minimum an over the phone interview with our publishing team to ensure that they are operating legitimate sites and operations
2. Site approval for co-registration is required
3. Site approval and live links are required for application bundles
4. IP addresses of traffic properties are validated
5. Our internal tracking, filtering and fraud monitoring platform, Gmtracks, embeds triggers and alerts for the following:
a. Unusually and abnormal conversion rates…even for incentivized traffic
b. Repeat IP patterns, and unusually high redundancy rates
c. Questionable IP’s as well as country extensions
The overall goal of course, to speak to the advertiser is to ensure albeit the core focus is incentivized traffic, that this media segment as a whole can continue to be legitimized as well as flourish, as long as true, fraudulent, sources of traffic can be eliminated – this is the real enemy here…not incentivized traffic itself. Bubblegum Network can work with you to help identify the right media buying plans for you for extended buys longer term buys, and greater LTV.

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Arbitrage for Success, Part 3

The next step is to prepare for your buy.  Ideally, you want to have the following minimum points in place before starting, first determine which campaign you are going to test. Most likely you will want to rotate with at least one or several similar campaigns.

Try to gather as much information as possible in terms of both click through rate and click to conversion rate. Next determine your publishing channels.  Remember it is not uncommon to spread a buy across at least four to five known channels as well as allocate a test budget evenly across all channels. Be sure to diversify media types to include, for download and gaming campaigns, search, display buys, parked domains and contextual. All of this of course depends entirely on which media type may work particularly well for the chosen campaigns. Set daily budget caps, per campaign per channel, out of your total test budget in order minimize your overall risk. Minimize investment risk – you will want to minimize overall investment risk in addition to setting daily budget caps, by ensuring the following: What the “out clause” is on your IO?  Typical periods are anywhere from 24-48 hours. Have your frequency caps set.  This is particularly relevant if you are doing contextual buys or CPM.  Typically, and of course depending on how much more you are willing to pay, 1/24 views or 1/12 is not uncommon. Next have your creative ready. With graphical creative’s especially, you will want to ensure that you have the correct sizes. Normally, on a display buy, it’s always good to have a good mix of creative sizes so that you have the flexibility to rotate. This includes a leader board (horizontal), skyscraper (vertical) and rectangle unit of various dimensions.  (Note: creative sizes experience greater click through, contingent of course on the campaign and media type, but 300 x 250 medium rectangles have always typically worked out best in most cases).

The following have been a basic outline of how to open up your marketplace with non-CPA buying called CPM or media buying.   It is just one way to open up your business to marketplaces and keep your revenue healthy through diversification. Remember, each buy will be different of course based on your individual terms defined by your IO. There is not an exact formula to media buying, so have patience and remember it is always a process. The key really is to ensure that you have minimized your risk by a) diversifying your publishing types b) diversifying your campaigns and c ) diversifying and minimizing your financial risk.

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Guppy’s VP Sam Sim mentioned in LinkTrust Blog Article

LinkTrust has been Guppy Games’ affiliate tracker for several years now, and recently our Vice President, Sam Sim was interviewed for a customer testimonial piece on the LinkTrust blog, check it out now.

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Arbitrage for Success, Part 2 (Relevancy)

You might think media buying is much more of a science than an art. However, I find that the reverse is actually true.  By that, I mean media buying requires much more creativity and out of the box thinking than just crunching a few numbers or following a standard equation.  True, the key measurements such as ‘click through rate’ and ‘click to conversion’ must be precisely measured.  However, the only way to really influence improving numbers is to proactively place yourself in the end user’s shoes and do your best to determine what factors are influencing this user’s surfing or browsing behavior.  This is crucial as it relates to how these same users are responding to your campaigns at any particular time. In other words, the key to any successful media plan is relevancy. The placement of the advertisements to the traffic demographics of the publisher or direct site placements is crucial.  So, before any buy or placement of creative, some key questions must be asked. For instance, what are the age demographics, gender demographics, site topics and categories, timing statistics, as well as geographical location and socioeconomic status of the users?  It is also extremely helpful when you are able to pinpoint your audience’s primary shopping behaviors’ or preferences and their browsing preferences. In order to proceed with the media buying process the campaign and the answers to the above questions must relate to one another. The campaign will be much more successful when determined and selected based on the psycho graphic information and data collected beforehand.  In the next series, we will cover, key measurements for tracking and optimizing.

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Arbitrage for Success, Part 1

“Good quality traffic,” is always every advertiser’s end goal.   That’s really the key isn’t it?  It’s such a challenge, particularly these days in our performance marketing driven world to really hone in on and pair down on the most relevant traffic sources for the advertiser. While staying true to the yield needs of our publishers.  This is the fine line we as a network must walk every day.   Too many times we as performance marketing networks are limited within our own scope of buying on a performance basis, when our advertisers are also selling on a performance basis.  The downside to this, mainly, is concern for quality, site validity, as well as the potential for fraud, which has a greater tendency to surface as a result.  I suggest that its time for a paradigm shift.  In order to achieve the diversity, quality and ultimately relevancy for our precious clients, we must do our part as networks to think outside of CPA buying.  By avoiding non CPA based buying, and focusing more on CPC, CPM and CPV buying  we will open the market up to other media types, including search, display, email, contextual, blogs, etc.  Its critical to develop a strategy, maintain a plan and execute on action items as it relates to non CPA based buying.  If our goal is to sustain our advertiser / client relationships for the long term as well as secure an expanding budget, this is the best solution for both respective businesses to grow.  In the following series of posts, I will cover various media buying strategies for non CPA based buying including the most basic to the more advanced.

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Digital Advertising Shatters Records

Revenues for digital advertising has increased 23% from last year. Compared to other ad spending categories, digital ad spend has been outperformed.

Within the digital category, display and search advertising grew 27%. This growth was due to brands which are in the early stages of shifting spending to digital advertising.

As banner ads become more cluttered on sites, I think it is important to be competitive and engage users to interact with the ads. Advertisers should think about shifting from static banners ads to rich media to be more competitive with other banner ads.

Please click the link to read the entire article:

http://www.adweek.com/news/technology/digital-advertising-logs-record-breaking-quarter-135297

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Incentives Increase Brand Perception

According to a study from KN Dimestore and SocialVibe, banner ads with brand messages and incentives entice consumers to pay attention to it. Combining these increases interaction by 91% and brand perception, improved recall, and purchase intent by 38%. According to 48% of participants, they initially opt-in for the incentive, but they do stay and understand the brand message.

If a user engaged with the ad, it increased the odds of the consumer buying the product. When survey participants were asked about their intent to purchase a brand, the study showed a 110% increase.

We can conclude that advertisements with incentives drive site and in-store traffic including purchases and conversions. Consumers tend to revisit the site more often and 36% are more likely to shop at the store after interacting with the ad.

Click the following link to read the entire article:

http://www.mediapost.com/publications/?fa=Articles.showArticle&art_aid=158852

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